AI Limitations & Experimental Beta Disclosure

1. Purpose of This Page

Flow AI is an experimental, early-access artificial intelligence system designed to assist users with drafting and sending communications.

This page explains important limitations, risks, and user responsibilities associated with using Flow AI, including its SMS, email, and agentic voice features.

By using Flow AI, you acknowledge and accept these limitations.

2. Experimental & Beta Status

Flow AI is currently offered as Experimental AI (Beta). This means:

• Features may change without notice
• Behavior may be unpredictable
• Errors, delays, or failures may occur
• Performance is not guaranteed

Flow AI is not a finished or production-guaranteed system.

3. General AI Limitations

Flow AI uses artificial intelligence to assist with content generation and workflow automation. As with all AI systems:

• AI-generated content may be incomplete, inaccurate, misleading, or inappropriate
• Outputs may require human review, editing, or correction
• AI behavior may vary based on inputs, context, or system updates
• Flow AI may misunderstand instructions or produce unintended results

Flow AI does not replace human judgment.

4. SMS & Email Delivery Limitations

Message delivery is dependent on factors outside of Flow AI's control, including but not limited to:

• Carrier networks
• Recipient devices and settings
• Spam filtering systems
• Network congestion or outages
• Regulatory or carrier enforcement

As a result:

• Messages may be delayed, blocked, filtered, or fail to send
• Delivery and receipt are not guaranteed
• Message status indicators reflect best-effort delivery only

Flow AI does not guarantee successful delivery, receipt, or response to any SMS or email message.

5. Agentic & Automated Behavior

Flow AI may autonomously suggest actions, generate drafts, or initiate workflows based on user input. These behaviors are assistive only.

Users acknowledge that:

• Automated actions require supervision
• AI-initiated behavior may not reflect user intent
• Users must monitor and approve system activity

Flow AI is not a fully autonomous system.

6. Voice & Conversational AI Limitations

Automated voice and AI-generated communications may:

• Vary in tone, timing, or phrasing
• Misinterpret context or intent
• Produce unexpected or undesirable responses
• Fail due to technical or network issues

Flow AI does not guarantee conversational accuracy, outcomes, or recipient responses.

7. User Responsibility & Supervision

Users remain solely responsible for:

• Reviewing all AI-generated drafts
• Approving messages before sending
• Ensuring compliance with applicable laws (including SMS and email regulations)
• Monitoring ongoing system activity

Flow AI acts only as an assistive tool. Responsibility for all communications rests with the user.

8. No Legal, Compliance, or Professional Advice

Flow AI does not provide legal, regulatory, compliance, financial, or professional advice.

Users should consult qualified professionals regarding their specific obligations and use cases.

9. No Guarantees or Service Level Agreement

Flow AI is provided on a best-effort basis. Unless explicitly stated in a separate written agreement:

• No service-level agreement (SLA) is provided
• No uptime, accuracy, or delivery guarantees are made

10. Logging & Audit Trails

Flow AI may maintain message logs and system records for purposes including:

• Auditing
• Compliance
• Dispute resolution
• System improvement

These records do not imply guaranteed delivery or accuracy.

11. Acceptance of Limitations

By using Flow AI, you acknowledge that you understand and accept the experimental nature and limitations of the platform.

If you do not agree with these limitations, you should discontinue use of Flow AI.

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